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Ordering Information Print E-mail

SECURITY GUARANTEE

We use the Server Certificate which is enhanced by a 128-Bit SuperCert, allowing you to enjoy the strongest possible online security for communications among 'international browsers' still in use today. The certification practices are of the highest standard. We believe that excellent authentication and verification procedures are absolutely essential in order to ensure trust on the Internet.

Please see the SSL authentication on the bottom navigation of the website on each page.

TERMS AND CONDITIONS

Please take a few minutes to review these Terms and Conditions. The use of our website requires the agreement to abide by the terms and conditions following. If you do not agree, please do not use our website.

Change of Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you use our website.

Submission of Content or Comments

We welcome your comments regarding our website. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, "Comments") sent to us shall be and remain the exclusive property of our company. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

Copyright Notice

All of the content of our website is copyrighted as a collective work under U.S. copyright laws by our company. The Content of our website, are intended solely for personal and noncommercial use by the users of our site. You may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining written permission from our company.

Accuracy of Website

We have done our best to display the website as accurately as possible. The colors of the products shown on the website may vary. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

Correction of Errors and Inaccuracies

The information on our website may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).

Disclaimers

We cannot warrant that the information on the website is accurate, complete, or timely or that the website will operate without interruption or error. We do not warrant that the information on the website is complete in all item descriptions. These descriptions originate from the manufacturer of the items. We do not endorse the individual manufacturer and vendors on the website. We do not assume risk or responsibility for the use of any of the content or purchased items from our website. All communication about product safety and use should be directed toward the manufacturer of the product. We assume no liabilities or responsibilities for the manner in which the product is used.

Liability Limitation

Under no circumstances shall we be responsible for any direct or indirect losses or damages arising from the use or inability to use our website. If you are dissatisfied with the website, your sole remedy is to discontinue using the website. You must use the site at your own risk.

Terms and Conditions Enforcement

By using our website you are acknowledging that you agree with the entire set of terms and conditions of the website.

RETURNS POLICY:

Within 10 days of receipt of your shipment (including gifts), you may return any item purchased, for any reason, in the same condition that it was received, for a full refund (we'll also refund the shipping cost if the return is a result of our error). All returns must have a return authorization number on the package which may be obtained by calling us. There are no claims or returns allowed on used goods.

If an item is returned because of defect, we will send another at no freight charge to you. If an item is returned for any other reason, we will send the replacement item with an additional freight charge.

PRIVACY POLICY

We value your privacy as an individual and visitor to our website. We have limitations to the use of the information which you provide on the website when shopping or registering with us.

Uses of Information Collected (such as emails, addresses, etc.)

We may send you occasional specials via email or snail mail. We do not sell our mailing lists to outside sources. Only partners or members of our company will be allowed to use your email, billing or shipping address and telephone number for the instances stated above.

Our Commitment to Data Security

We have appropriate physical, electronic and procedural security safeguards to protect and secure the information that we collect .

Shipping

Extreme hot or cold conditions may cause delays in shipments. We reserve the right to delay the shipments to ensure quality of the product. If you are shipping to a hot or cold location, it is recommended that you upgrade to express shipping methods to reduce transit time.

Shipping Laws.

We make no representation to the legal rights of anyone to ship or import any wines into any state outside of Virginia. The buyer is solely responsible for shipment of wines. By placing an order, you authorize us to act on your behalf to engage a common carrier to deliver your order to you. Title to all wine purchases passes to the purchaser at our premises in Christiansburg, Virginia. The purchaser of all alcoholic beverages is representing that he/she is acting in compliance with his/her local and state laws regarding the purchase, transportation and delivery of wine. The purchaser represents that he/she has obtained any required permission, paid any required fees, is working through properly licensed intermediaries where required, is legally entitled to take possession of wine and is legally entitled to take quantities ordered.

Various states impose limitations on the quantity of alcoholic beverages, which may be purchased and brought into their jurisdiction by a purchaser from another state without requiring the purchaser, a seller or shipper to possess certain licenses or permits. Attimo Winery does not, as a condition of sale, assume any obligation nor bear any responsibility whatsoever for applying or obtaining any permits or licenses. Therefore, we recommend that you investigate the possibility of such limitations and determine the manner in which alcoholic beverages shall be brought into your state so as to comply with all of your state's requirements.

Shipping States

We only ship to the following states at this time: Virginia, North Caraolina, Alaska, California, Washington DC, Florida. Non-wine items, such as gift boxes, accessories and glassware may be shipped to all states. Please accept our apologies if we are unable to ship to your area. For more information on state laws concerning shipments of alcohol, visit: http://www.wineinstitute.org/shipwine. We ship alcohol to select states in accordance with state laws.

Shipping Options

We offer 2 shipping options:

Ground Service - approximately 3 - 6 business days in transit

FedEx Home delivery- 2-5 business days in transit

Most orders are processed with items being shipped on Monday or Thursdays. There might be an additional delay if any item is out of stock.

If no one is available to receive the package, a subsequent attempt to deliver will be made by the carrier. If subsequent attempts are unsuccessful, your order will be returned to us and will be re-shipped at additional cost.

Address change or corrections

A $15 charge per package will be added to your order in case of any address changes and corrections once the items ships our warehouse.

Adult Signature required at time of delivery

When ordering from us you are representing to us that you are at least 21 years of age and that the person to whom it is being shipped is also at least 21 years old. The customer, at the time of delivery, is required to provide a valid date of birth ID as a proof of age to the delivery carrier.

Shipping Outside U.S.

We currently ship wine to limited countries. All international orders are subjected to duty and customs specific to each country and is not included in your order total. Customer is responsible for these additional charges, which may occur due to this.

Sales Tax

Sales tax is collected on shipments delivered within the state of Virginia and to other states and localities. We are required by law to collect sales tax for orders delivered to Virginia addresses. In all other states, customers may be responsible for paying sales tax to state, county, or municipal authorities in other states as well. Total sales tax charged on orders is will be sent to you by email after you place your order.

Cancelled or returned orders

We charge a 20% restocking fee on all cancelled and returned orders. On any returned orders original shipping charges will not be returned. No returns or exchanges are accepted after 7 days of delivery.

Product listing on the website

While we make every effort to show accurate product listings on our website, Attimo Winery is not responsible for typographical, pricing errors and omissions. Thank you for your understanding.

International Wine Shipping

FedEx is approved to transport shipments of wine to consumers in certain countries. Buyers are responsible for all custom duties and levies that are charged by local authorities in the shipping country at the time of delivery. All international orders are final and cannot be returned or exchanged.

PRIVACY POLICY

Because Attimo Winery is committed to your privacy we are making our information policies transparent. On this page we describe the following:

1. What personally identifiable information of yours or third party personally identification is collected from you through the web site

2. The organization collecting the information

3. How the information is used

4. With whom the information may be shared

5. What choices are available to you regarding collection, use and distribution of the information

6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under our control

7. How you can correct any inaccuracies in the information

If you feel that we are not abiding by our posted privacy policy, you should first contact Attimo Winery at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Information Collection and Use

Attimo Winery is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Attimo Winery collects information from our customers at several different points on our website.

Credit Card Fraudulent Usage

We do not tolerate credit card fraud, which is a felony. If it is determined that an attempted order is fraudulent, we will report all information (Internet IP address, name, phone number...etc) to the FBI. http://www.ic3.gov

Registration

No registration is required in order to use this website, although a customer must create an account prior to any purchase. During account creation a customer is required to give their name, email address, zip code, and a password. This information is used to contact our customers about the services on our site for which they have expressed interest. It is optional for a customer to provide a phone number, but encouraged so we can have another means to contact you regarding your order.

Ordering

We request information from our customers on our order form. Here a customer must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill the customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Gift Recipients

We collect contact information for gift recipients in order to ensure correct gift delivery. We do not sell or rent any contact information for gift recipients. Beyond completing delivery of their gift, we do not contact gift recipients in any way.

Cookies

A cookie is a piece of data stored on the visitor's hard drive containing information specific to that visitor's use of the website. Any information placed in the cookie is accessible only to www.attimowinery.com, and will not be sold or shared with anyone else under any circumstances. We use a cookie to store a unique session identifier, and this allows us to maintain your shopping cart from one page request to the next. We are also able to maintain your session information from one visit to the next. By setting a cookie on our site, our customers do not have to log in more than once, thereby saving time while on our site. If a customer rejects the cookie, they may still browse our site. Unfortunately, the customer experience will be greatly curtailed, as the customer will be unable to log in or make a purchase.

Log Files

We use IP addresses to analyze trends, administer the site, track customer's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing

Attimo Winery will own all demographic information collected on its website. This is not linked to any personal information that can identify any individual person.

We ship all of our orders personally, and a credit card processing company to bill customers for goods and services. Our website is supported by ProNets who help with the technical operation of our website and provide additional service as required. These companies do not retain share, store or use personally identifiable information for any secondary purposes.

We value your privacy very much at Attimo Winery, and will never release any account information to anyone outside of the necessary core groups that help our business function, like those mentioned above unless our customers give us the authority to do so.

Links

This web site contains links to other sites. Please be aware that Attimo Winery is not responsible for the privacy practices of such other sites. We encourage our customers to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Newsletter

If a customer wishes to subscribe to our newsletter, we ask for contact information such as name and email address and zip code. If at any time you should wish to unsubscribe, simply follow the link in your newsletter to update your email preferences. You may contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Security

When our order form asks customers to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL (Secure Socket Layers), provided by Thawte, a leading encryption software company available today. While on a secure page such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just 'surfing'.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect customer-information offline. All of our customers' information, like the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a salesperson) are given access to personally identifiable information.

If you have any questions about the security at our website, you can send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Correcting/Updating Personal Information

If your person information changes (such as your shipping or billing address, etc.), you can add new information or delete any addresses or credit cards from your account, you can contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it for instructions on how to update your information.

 
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© 2012 - 2014 Attimo Winery • Phone: 540.382.7619
4025 Childress Road • Christiansburg, VA 24073
Email Address: wine@attimowinery.com
Website Designed and Hosted by Professional Networks, Inc.



The Attimo Winery is here to serve you in a variety of ways. You can host your special events here, you can take tours of our winery, or even have your wedding here. We have Iandoli's cafe where you can come and enjoy wine tasting. From Chardonnay to Traminette, come taste and see what we have to offer. We look forward to meeting you!